Privacy Policy

Last updated: September 7, 2026

At Fokpm, we value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, contact us, or otherwise use our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our website, we may collect the following categories of personal information:

  • Contact information, including your name, email address, phone number, billing address, and shipping address.
  • Order information, including products purchased, order history, returns, and delivery details.
  • Payment information processed securely by our third-party payment providers.
  • Account information, if you create a customer account.
  • Customer support communications and information you provide when contacting us.
  • Device and technical information, including your IP address, browser type, operating system, and device identifiers.
  • Website activity, including pages visited, products viewed, searches, clicks, and interactions with our website.
  • Marketing information, including your preferences and interactions with our emails or advertisements.
  • Information collected through cookies, pixels, and similar tracking technologies.

How We Collect Personal Information

We may collect personal information:

  • Directly from you when you place an order, create an account, contact us, or subscribe to marketing communications.
  • Automatically through cookies, pixels, and similar technologies when you use our website.
  • From service providers and business partners, including Shopify, payment processors, analytics providers, advertising platforms, and fulfillment partners.

How We Use Personal Information

We may use your personal information to:

  • Process, fulfill, and deliver your orders.
  • Process payments, returns, refunds, and exchanges.
  • Provide customer service and respond to your requests.
  • Send order confirmations, shipping updates, and other service-related communications.
  • Operate, maintain, personalize, and improve our website and services.
  • Detect and prevent fraud, unauthorized transactions, security incidents, and illegal activity.
  • Analyze website traffic, customer preferences, and business performance.
  • Display and measure advertising that may be relevant to your interests.
  • Send promotional communications when permitted by law.
  • Comply with legal, tax, accounting, and regulatory obligations.
  • Protect our rights, customers, business, and services.

Payment Information

Payments are processed by trusted third-party payment providers. Fokpm does not directly store complete credit or debit card numbers. Payment providers may collect and process your information according to their own privacy policies and security practices.

Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies to operate our website, remember your preferences, understand how visitors use our services, prevent fraud, personalize your shopping experience, and measure the effectiveness of our advertising.

Some cookies are necessary for the website to function. Other cookies, including analytics and advertising cookies, may be controlled through our cookie settings or your browser settings.

Disabling certain cookies may affect the availability or functionality of parts of our website.

How We Disclose Personal Information

We may disclose personal information to service providers and third parties that support our operations, including:

  • Shopify and other website hosting or e-commerce providers.
  • Payment processors and financial service providers.
  • Shipping carriers, warehouses, and fulfillment partners.
  • Fraud prevention and security providers.
  • Analytics and website performance providers.
  • Advertising and marketing partners.
  • Email and customer service providers.
  • Professional advisers, regulators, law enforcement, or government authorities when required or permitted by law.
  • Parties involved in a merger, acquisition, financing, reorganization, or sale of all or part of our business.

Targeted Advertising, Sale, and Sharing

We do not sell personal information for money. However, we may disclose certain identifiers, device information, and online activity to advertising and analytics partners to provide and measure personalized advertising.

Under certain U.S. state privacy laws, these activities may be considered a “sale,” “sharing,” or processing of personal information for targeted advertising.

Depending on your state of residence, you may have the right to opt out of these activities. You can submit a request through our Your Privacy Choices page.

Global Privacy Control

If you visit our website with a recognized Global Privacy Control, or GPC, signal enabled, we will treat the signal as a request to opt out of activities that may be considered a sale or sharing of personal information or targeted advertising, as required by applicable law.

A GPC signal generally applies only to the browser and device from which it is sent.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, comply with legal obligations, prevent fraud, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

Your U.S. State Privacy Rights

Depending on your state of residence and subject to applicable legal exceptions, you may have the right to:

  • Confirm whether we process your personal information.
  • Request access to personal information we maintain about you.
  • Request correction of inaccurate personal information.
  • Request deletion of certain personal information.
  • Request a portable copy of certain personal information.
  • Opt out of the sale or sharing of personal information.
  • Opt out of targeted advertising.
  • Limit certain uses or disclosures of sensitive personal information, where applicable.
  • Withdraw consent when our processing is based on consent.
  • Appeal our decision regarding a privacy request, where provided by law.
  • Exercise your rights without unlawful discrimination.

These rights are not available in every state and may be subject to identity verification and legal exceptions.

Submitting a Privacy Request

To exercise an applicable privacy right, email us at info@fokpm.com or use our Your Privacy Choices page.

Please include your name, email address, state of residence, and the type of request you are submitting. We may request additional information to verify your identity and protect your account.

Where permitted by law, an authorized agent may submit a request on your behalf. We may require proof that the agent has authority to act for you and may ask you to verify your identity directly with us.

Privacy Request Appeals

If we decline your privacy request and your state provides a right to appeal, you may appeal our decision by emailing info@fokpm.com with the subject line “Privacy Request Appeal.”

Marketing Communications

You may unsubscribe from promotional emails at any time by clicking the “Unsubscribe” link included in our emails. You may still receive non-promotional communications related to your orders, account, or customer service requests.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can review and delete the information when appropriate.

We do not knowingly sell or share the personal information of individuals under 16 for targeted advertising purposes.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal obligations. The updated version will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us:

Fokpm
Email: info@fokpm.com
Customer service hours: Monday through Friday, 9:00 AM to 6:00 PM Central Time